1. What are cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how you use the service.
Clovie uses cookies and similar technologies (localStorage, sessionStorage) to provide a secure, functional experience. We do not use cookies for advertising or cross-site tracking.
2. Types we use
- Essential
- Required for authentication, security, and basic site functionality. Cannot be disabled.
- Analytics
- Help us understand how visitors interact with the site. Can be disabled via the cookie banner.
- Performance
- Help us measure and improve page load times. Can be disabled via the cookie banner.
3. Essential cookies
These cookies are strictly necessary for the platform to function. They handle authentication, security protections, and tenant isolation. You cannot opt out of essential cookies.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
session_token | Authentication | 24 hours | Maintains your login session |
csrf_token | Security | Session | Prevents cross-site request forgery attacks |
tenant_context | Multi-tenancy | Session | Ensures data isolation between organizations |
cookie_consent | Consent | 365 days | Remembers your cookie preferences |
4. Analytics cookies
When you consent to analytics cookies, we use them to understand how visitors use the site — which pages are visited most, how visitors navigate, and where they encounter issues. This data is aggregated and does not identify individual users.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
_ga | Google Analytics | 2 years | Distinguishes unique visitors |
_ga_* | Google Analytics | 2 years | Stores session state |
Analytics cookies are only set after you provide consent via the cookie banner.
5. Performance cookies
Performance cookies help us measure Core Web Vitals and identify performance bottlenecks. They track metrics like page load time, layout shifts, and interactivity delays.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
_cls_score | Web Vitals | 30 days | Measures layout shift performance |
_lcp_timing | Web Vitals | 30 days | Measures largest contentful paint |
Performance cookies are only set after you provide consent via the cookie banner.
6. Managing cookies
You have full control over cookie preferences:
- Cookie banner — appears on your first visit. Accept all, reject all, or customize by category.
- Browser settings — most browsers let you block or delete cookies. Note that blocking essential cookies may prevent the platform from functioning.
- Reset preferences — clear your browser's localStorage for this site to see the consent banner again.
Changes to cookie preferences take effect immediately. Previously collected analytics data is not retroactively deleted.
7. Changes
We may update this cookie policy when we add or remove cookies. Material changes will be communicated via the cookie banner (requiring fresh consent) and noted on the changelog.
8. Contact
Questions about cookies? Email hello@clovie.io.