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Healthcare

Clinical and patient-facing agents, with a clinician in the loop.

The healthcare pack holds health data tools until an agent is approved for them, holds clinical actions in production for a person, keeps patient-facing agents rated and keeps each health agent to its approved models.

The problem

Health data and clinical decisions leave no room for guesswork.

Health data everywhere

Agents that summarize notes or answer patients see protected health information in every request.

Clinical actions

Agents that draft orders or triage patients act on care, and a clinician has to answer for each one.

Too much access

Agents collect tools over time and end up with far more access than their task needs.

Controls

Controls in the healthcare pack

6 controls, each a policy you install from the Policy Hub. Every one starts in monitor mode and changes nothing until you promote it after a simulation on your own traffic.

Healthcare AI governance

Seven technical safeguards enforced at the gateway; administrative and physical safeguards stay with you.

  • Blocked

    Health data needs an exemption

    Blocks agents with health data tools or permissions until a second policy admin grants a time-bound exemption.

    Healthcare pack · mapped to 45 CFR 164.312(a)(1)
  • A person approves

    Clinician approval

    Clinical agents in production need a person to approve before they act on a request.

    Healthcare pack · mapped to 45 CFR 164.308(a)(3)
  • Blocked

    Patient-facing agents rated

    Patient-facing agents must carry a high or critical risk level and be ready for production.

    Healthcare pack · mapped to FDA clinical decision support
  • Blocked

    At most ten tools

    Blocks an agent with health data permissions that holds more than ten tools, a simple cap on excess access.

    Healthcare pack · mapped to 45 CFR 164.502(b)
  • Blocked

    Approved models only

    Healthcare agents can use only the models on their allowlist, such as those under your BAAs.

    Healthcare pack
  • Blocked

    A model list for every health agent

    Blocks an agent with health data permissions that has no declared list of allowed models.

    Healthcare pack · mapped to 45 CFR 164.314(a)
How it works for healthcare

How a clinical agent's request is governed.

CallerClinical agentdrafts a discharge planClovie gatewayIdentify agenthealth data permissionsHealthcare packseven policies evaluatedClinician approvalheld for a personOutcomeApproved, then sentto an approved modelBlockedwith the policy and reasonWaitingfor a clinicianRecordAudit logagent, policy, approverEvidence packfor privacy and auditCallerClinical agentdrafts a discharge planClovie gatewayIdentify agenthealth data permissionsHealthcare packseven policies evaluatedClinician approvalheld for a personOutcomeApproved, then sentto an approved modelBlockedwith the policy and reasonWaitingfor a clinicianRecordAudit logagent, policy, approverEvidence packfor privacy and audit
Deployment

Where your health data lives

Run Clovie as SaaS, or install it in your own cloud account or data center so prompts, traces and the audit log stay inside your environment.

  • SaaS
  • Customer VPC
  • On-premises
  • Air-gapped

Personal data masked

Mask personal data in prompts, tool calls and answers before it reaches a model or a user.

Every request recorded

The gateway records every request and policy decision for every agent, with no per-agent setup.

Your own perimeter

Self-hosted installs keep every request and trace inside the network your security team runs.

Frameworks

Controls mapped to the frameworks you answer to

  • NIST AI RMF: NIST AI Risk Management Framework
  • ISO/IEC 42001: ISO/IEC 42001 AI management system
  • EU AI Act: EU Artificial Intelligence Act
  • OWASP Top 10: OWASP Top 10 for LLM applications and agentic AI
Questions

Questions

Does Clovie make us HIPAA compliant?

No product can do that on its own. The pack enforces technical safeguards at the gateway; administrative and physical safeguards, business associate agreements, breach notification and patient rights stay with your compliance program.

What happens to agents that use health data tools?

Once you enforce the policy, every agent with health data tools or permissions is blocked until a policy admin grants it a time-bound exemption, approved by a second policy admin. Review each agent, then grant the exemption for the ones you approve.

Will the pack block anything on day one?

Every policy installs in monitor mode, records what it would have done, and changes nothing until you promote it.

Can we keep health data on our own network?

Yes. Install Clovie in your own cloud account or data center, and use self-hosted models next to the providers you have agreements with.

See the healthcare pack on your own agents.

We'll run the controls on your own agents in monitor mode and show what they would have held and blocked.